We hope and pray your family, your friends and you are well and in good health, as we are all confronted by the threat of COVID-19.
We wish to be of service to our guests and if we can be of any assistance in any way at all, please do not hesitate to call us at +91 11 2390 4450 or send us an email at assistance@tridenthotels.com. Your request will be escalated to the concerned person and we will do all we can to assist you.
Our Commitment to Cleanliness & Hygiene:
At Trident Hotels we have always practised complete transparency with our guests and colleagues. Our hotels have always placed the highest emphasis on the safety and wellbeing of our guests with exacting standards of cleanliness and hygiene. With the risks associated with COVID-19, and in accordance with World Health Organization and Ministry of Tourism guidelines, we have implemented a number of additional measures across all our hotels.
Bureau Veritas partnership
Taking this commitment a step further, we are pleased to share that we have partnered with Bureau Veritas, the world leader in testing, inspection and certification services, to validate and review our safety and hygiene programme. Our hotels continue to be the best and safest option, even more so now than ever before.
Summary of our standards
All of us at Trident Hotels are grateful for the immense trust placed in us by our guests to always do the right thing. We also understand that not all of our guests would want to peruse through the complete list of procedures. For their convenience, the most important ones have been highlighted below
To ensure all standards and protocols are adhered to, each hotel has a dedicated Hygiene and Safety Manager.
Our guests have been extremely appreciative of the measures we are taking for their safety. Equally our colleagues have welcomed these initiatives, with none of our team members testing positive for COVID-19.
We would like to thank you for your support and we pray for your safety and wellbeing.
Your Safety is our priority. To ensure safety for you and other guests staying with us, we request you to carry your fully vaccinated certification on arrival at Trident hotels.