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Trident Policies

Arrival and Departure Policy

Check in - 1400 Hours Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.

Check-Out - 1200 Hours Later check-outs are available on request and subject to availability.

A recent Government notification requires guests to present proof of identity at the time of check in. Guests are requested to carry with them the required document during their travel.

Guarantee Policy

All bookings must be guaranteed at time of reservation by Credit Card or Travel Agency. All major credit cards are accepted.

Mandatory Meal Supplement

Mandatory meal supplement is applicable for stays at Trident hotels in Agra, Udaipur, Jaipur and Cochin on Christmas Eve, 24th December and New Year Eve, 31st December.

Cancellation Policy

Guests are requested to cancel reservation within the stipulated period as mentioned below to avoid any cancellation charges.

1st April – 30th September, 2021

Trident, Agra
Trident, Jaipur
Trident, Udaipur
Trident, Cochin

Guaranteed reservation may be cancelled 24 hours prior to the date of arrival. Reservations, cancelled within 24 hours of arrival date will incur a cancellation fees equivalent to accommodation charge of entire length of stay.

Trident, Chennai
Trident, Gurgaon
Trident, Bandra Kurla
Trident, Nariman Point

Guaranteed reservations may be cancelled by 6:00 p.m. on the day of arrival.

Child Policy

  • Up to two children under 12 years' age can be accommodated in the parents' room, with one extra bed at no additional charge on room only basis. Kindly state your request for extra bed at the time of booking as not all room categories can accommodate an extra bed.

Meals for children can be availed on extra charges as below:

  • Below 6 year – complimentary.
  • Between 6-12 years – 50% of parents meal charges.
  • Between 12 years – full charge.

Please Note:

Effective 2nd October 2008, the Government has introduced "No-Smoking" legislation for hotels, restaurants and all public places. As a consequence, smoking is prohibited in all parts of the hotel except in designated bedrooms where smoking is permitted.

The hotel has dedicated smoking guest bedrooms. Should you desire a smoking bedroom, please let us know. We shall endeavor to reserve a smoking bedroom for you, subject to availability.

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Safety & Hygiene
We continue to follow the highest standards of cleanliness and hygiene, and in keeping with World Health Organization guidelines, to mitigate the risks associated with the coronavirus.
Please click here to know more.