Trident Policies

Guarantee Policy

All bookings must be guaranteed at time of reservation by Credit Card or Travel Agency. All major credit cards are accepted.

Cancellation Policy

A cancellation is free of charge if done 7 days prior to arrival. Penalty charge for late cancellation is one night.

Child Policy

• Up to two children under 12 years' age can be accommodated in the parents' room, with one extra bed at no additional charge. Kindly state your request for extra bed at the time of booking as not all room categories can accommodate an extra bed.
• If a child is above 12 years of age, a separate room will be required at the parent's applicable room rate. (An extra bed shall not be provided for anyone over 12 years of age.)

Please Note:

Effective 2nd October 2008, the Government has introduced "No-Smoking" legislation for hotels, restaurants and all public places. As a consequence, smoking is prohibited in all parts of the hotel except in designated bedrooms where smoking is permitted.

The hotel has dedicated smoking guest bedrooms. Should you desire a smoking bedroom, please let us know. We shall endeavor to reserve a smoking bedroom for you, subject to availability.