Trident Policies

Arrival and Departure Policy

Check in - 1400 Hours Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.

Check-Out - 1200 Hours Later check-outs are available on request and subject to availability.

A recent Government notification requires guests to present proof of identity at the time of check in. Guests are requested to carry with them the required document during their travel.

Guarantee Policy

All bookings must be guaranteed at time of reservation by Credit Card or Travel Agency. All major credit cards are accepted.

Mandatory Meal Supplement

Mandatory meal supplement is applicable at select Trident hotels on Christmas Eve, 24th December and New Year Eve, 31st December as per below details:

Hotel	Christmas Eve Dinner	New Year Eve Dinner
Hotel	24th December, 2022	31st December, 2022
Trident, Agra	INR 4,000	INR 4,000
Trident, Jaipur	INR 4,500	INR 5,500
Trident, Udaipur	INR 5,000	INR 8,000
Trident, Cochin	INR 3,000	INR 3,000

Cancellation Policy

Guests are requested to cancel reservation within the stipulated period as mentioned below to avoid any cancellation charges.

1st October, 2021 - 22nd December, 2021
3rd January, 2022 - 5th April, 2022

Trident, Agra Trident, Jaipur Trident, Cochin Trident, Chennai Trident, Gurgaon Trident, Hyderabad Trident, Bhubaneswar Trident, Bandra Kurla Trident, Nariman Point	Guaranteed reservation may be cancelled 24 hours prior to the date of arrival. Reservations, cancelled within 24 hours of arrival date will incur a cancellation fees equivalent to accommodation charge of entire length of stay.
Trident, Udaipur	Guaranteed reservation may be cancelled 7 days prior to the date of arrival. Reservations, cancelled within 7 days of arrival date will incur a cancellation fees equivalent to accommodation charge of entire length of stay.

23rd December, 2021 - 2nd January, 2022

Trident, Cochin Trident, Chennai Trident, Gurgaon Trident, Hyderabad Trident, Bhubaneswar Trident, Bandra Kurla Trident, Nariman Point	Guaranteed reservation may be cancelled 24 hours prior to the date of arrival. Reservations, cancelled within 24 hours of arrival date will incur a cancellation fees equivalent to accommodation charge of entire length of stay.
Trident, Agra Trident, Jaipur	Guaranteed reservation may be cancelled 3 days prior to the date of arrival. Reservations, cancelled within 3 days of arrival date will incur a cancellation fees equivalent to accommodation charge of entire length of stay.
Trident, Udaipur	Guaranteed reservation may be cancelled 7 days prior to the date of arrival. Reservations, cancelled within 7 days of arrival date will incur a cancellation fees equivalent to accommodation charge of entire length of stay.

The cancellation policy for some rates/offers and room category may differ from the standard cancellation policy of the hotel.

Child Policy

Up to two children under 12 years' age can be accommodated in the parents' room, with one extra bed (subject to availability) at no additional charge on room only basis. Kindly state your request for extra bed at the time of booking as not all room categories can accommodate an extra bed.

Should you wish to take a separate room for children below 12 years age, we are pleased to offer the same at 50% price of the parents' room. The offer is not applicable on the following dates at our hotels in Agra, Jaipur, Udaipur and Cochin.

14^th October, 2021 to 17^th October, 2021	05^th November, 2021 to 08^th November, 2021
21^st December, 2021 to 03rd January, 2022	18^th March, 2022 to 20^th March, 2022
15^th April, 2022 to 17^th April, 2022	13^th August, 2022 to 15^th August, 2022
01^st October, 2022 to 09^th October, 2022	22^nd October, 2022 to 26^th October, 2022
21^st December, 2022 to 31^st December, 2022

Meals for children can be availed on extra charges as below:

Below 6 year – complimentary.
Between 6-12 years – 50% of parents meal charges.
Between 12 years – full charge.

Please Note:

Effective 2nd October 2008, the Government has introduced "No-Smoking" legislation for hotels, restaurants and all public places. As a consequence, smoking is prohibited in all parts of the hotel except in designated bedrooms where smoking is permitted.

The hotel has dedicated smoking guest bedrooms. Should you desire a smoking bedroom, please let us know. We shall endeavor to reserve a smoking bedroom for you, subject to availability.